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	题名	作者	年代	出处	被引量
1	A dyadic study of interpersonal information search显示文摘	Mary C. Gilly John L. Graham Mary Finley Wolfinbarger Laura J. Yale	1998	Journal of the Academy of Marketing Science1998，，2：	6
2	Service-dominant logic: continuing the evolution显示文摘	Stephen L. Vargo Robert F. Lusch	2008	Journal of the Academy of Marketing Science2008，，1：	6
3	On the evaluation of structural equation models显示文摘	Richard P. Bagozzi Youjae Yi	1988	Journal of the Academy of Marketing Science1988，，1：	6
4	On the evaluation of structural equation models显示文摘	Richard P. Bagozzi Youjae Yi	1988	Journal of the Academy of Marketing Science1988，，1：	5
5	Customer value, satisfaction, loyalty, and switching costs: An illustration from a business-to-business service context显示文摘	Shun Yin Lam Venkatesh Shankar M. Krishna Erramilli Bvsan Murthy	2004	Journal of the Academy of Marketing Science2004，，3：	4
6	Relationship marketing of services—growing interest, emerging perspectives显示文摘	Leonard L. Berry	1995	Journal of the Academy of Marketing Science1995，，4：	4
7	Attitude basis, certainty, and challenge alignment: A case of negative brand publicity显示文摘	Chris Pullig Richard G. Netemeyer Abhijit Biswas	2006	Journal of the Academy of Marketing Science2006，，4：	3
8	Cultivating service brand equity显示文摘	Leonard L. Berry	2000	Journal of the Academy of Marketing Science2000，，1：	3
9	Effect of environmental dynamism on relational governance in manufacturer-supplier relationships: A contingency framework and an empirical test显示文摘	Ashwin W. Joshi Alexandra J. Campbell	2003	Journal of the Academy of Marketing Science2003，，2：	3
10	Customer loyalty: Toward an integrated conceptual framework显示文摘	Alan S. Dick Kunal Basu	1994	Journal of the Academy of Marketing Science1994，，2：	3
11	Effect of environmental dynamism on relational governance in manufacturer-supplier relationships: A contingency framework and an empirical test显示文摘	Ashwin W. Joshi Alexandra J. Campbell	2003	Journal of the Academy of Marketing Science2003，，2：	3
12	Building corporate associations: Consumer attributions for corporate socially responsible programs显示文摘	Pam Scholder Ellen Deborah J. Webb Lois A. Mohr	2006	Journal of the Academy of Marketing Science2006，，2：	3
13	Antecedents to customer expectations for service recovery显示文摘	Scott W. Kelley Mark A. Davis	1994	Journal of the Academy of Marketing Science1994，，1：	2
14	Role stressors and customer-oriented boundary-spanning behaviors in service organizations显示文摘	Lance A. Bettencourt Stephen W. Brown	2003	Journal of the Academy of Marketing Science2003，，4：	2
15	The impact of technology on the quality-value-loyalty chain: A research agenda显示文摘	A. Parasuraman Dhruv Grewal		Journal of the Academy of Marketing Science0，，：	2
16	Managing the co-creation of value显示文摘	Adrian F. Payne Kaj Storbacka Pennie Frow	2008	Journal of the Academy of Marketing Science2008，，1：	2
17	The interplay of drivers and deterrents of opportunism in buyer–supplier relationships显示文摘	Qiong Wang Julie Juan Li William T. Ross Christopher W. Craighead	2013	Journal of the Academy of Marketing Science2013，，1：	2
18	Exploring the implications of the internet for consumer marketing显示文摘	Robert A. Peterson Sridhar Balasubramanian Bart J. Bronnenberg	1997	Journal of the Academy of Marketing Science1997，，4：	2
19	Do you see what I see? The future of virtual shopping显示文摘	Raymond R. Burke	1997	Journal of the Academy of Marketing Science1997，，4：	2
20	Corporate social responsibility: attributions, loyalty, and the mediating role of trust显示文摘	Pavlos A. Vlachos Argiris Tsamakos Adam P. Vrechopoulos Panagiotis K. Avramidis	2009	Journal of the Academy of Marketing Science2009，，2：	2

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