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7篇 您的检索式：作者名="GUCHAIT P"

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		题名	作者	年代	出处	被引量
	1	Knowledge management in service encounters:Impact on customers' satisfaction evaluations显示文摘	Guchait P Namasivayam K Lei Puiwa	2011	Journal of Knowledge Management2011，15，3：	1
	2	The impact of human resource man- agement practices on intention to leave of employees in the service industry in India:the mediating role of organization- al commitment 显示文摘	GUCHAIT P CHO S	2010	International Journal of Human Re- source Management2010，21，8：	1
	3	The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction显示文摘	NAMASIVAYAM K GUCHAIT P LEI P	2014	International Journal of Contemporary Hospitality Management2014，26，1：	1
	4	Error management at different organizational levels-Frontline,manager,and company显示文摘	Guchait P Kim M G and Namasivayam K	2012	International Journal of Hospitality Management2012，31，1：	1
	5	Perceived supervisor and co-worker support for error management:Impact on perceived psychological safety and service recovery performance显示文摘	Guchait P Pasafmehmetoglu A and Dawson M	2014	International Journal of Hospitality Management2014，41，：	1
	6	The importance of error management culture in organizations:The impact on employee helping behaviors during service failures and recoveries in restaurants显示文摘	Guchait P Pasafmehmetoglu A and Lanza-Abbot J	2015	Journal of Human Resources in Hospitality & Tourism2015，14，1：	1
	7	Employees intent to leave: A comparison of determinants of intent to leave versus intent to stay 显示文摘	CHAO S JOHANSON M M GUCHAIT P	2009	International Journal of Hospitality Management2009，28，3：	1

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